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Chatwoot automation platform

Conversation flows your team can actually see.

Build number-menu journeys, branch on API data and hand off to agents — then watch every webhook, node hop and variable in real time.

Everything the flow needs, nothing it doesn't

Visual flow builder

Eight block types, drag-and-drop wiring, inline validation and versioned publishing.

HTTP blocks

Call your own APIs mid-conversation with templated headers, bodies and SSRF protection.

Live conversations

See exactly where every contact sits in a flow, with full message history and reset controls.

Webhook tracing

Every Chatwoot event is logged with state before/after, per-node trace and timings.

Multi-tenant by design

Row-level security, per-workspace webhook keys and role-scoped access.

Idempotent engine

Duplicate deliveries are detected and skipped so contacts never get double replies.